Frequently Asked Questions
Answers to our most commonly asked residential and commercial roofing questions.
For any additional questions, contact us.
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General
- Wis. Dept. of Commerce (held by Jon Goodman) #12492
- Wis. Div. of Safety & Buildings #12491
Ask to see their required licenses
Especially their Wis. Dept. of Commerce Dwelling Contractor Qualifier Certification. This requires ongoing education and licensing.
Examine the contractor’s local reputation (even those who come from out of state).
A good company should have full-time office staff instead of just a cell phone or an answering machine. A good company should provide a written workmanship warranty in addition to material warranties. A good company should have an extensive list of local customers from the past 5-yrs. Contact those customers for references.
Visit the workshop of each roofing contractor
A good company will have a local office and shop. Observe the cleanliness of their shop (they’ll typically treat your home the way they treat their own facility). Determine if they are in permanent facilities or just quickly rented space.
The roofing industry has a segment of contractors who travel to follow storms. “Stormies” in Wisconsin come from as far away as Texas and Florida. They often show up within 24-hours after a storm event, and leave when early work has been signed up, but not necessarily conducted. The goal of many who knock on your door is, sadly, to get you to sign a contract, right on the spot. Their main sales pitch is they can get you a “free” roof. Be careful. You can’t be sure this is true or legal. No one who knocks on your door, unsolicited, should ever pressure you to sign anything.
- Yes! Click here for a free estimate.
- Estimates for roofing projects are free. We schedule a time to send out an estimator to look at the roof, discuss with you your needs and interests, calculate any costs and present you with a written and detailed proposal for you to consider.
We don’t play the discount game. We will give you the best price up front. It will be the best price to do the job right and provide you with the service you expect from hiring an experienced contractor. - If you think you need a repair instead of a full roof, we are happy to send one of our Service Technicians to your home. This does include a diagnostic charge, but it is applied to the service if you proceed with any repairs.
Insurance
Your only expectation should be full compliance with your policy. But if you have doubts, speak directly with a regional manager of the insurance company. Your insurance agent does not settle claims, but is very interested in keeping you satisfied. Your agent will gladly provide the manager’s contact information. The insurance company’s regional or district office is where claim decisions are made. Politely communicate your position to the regional manager. Be sure to get that person’s name.
- You have the right to challenge not only the dollar value, but also the accuracy of the adjustor’s report and measurements. A quote from a respected company, such as Security-Luebke Roofing, establishes a fair market value by virtue of our 50+ years of service in N.E. Wisconsin.
- When you authorize us to speak with your adjustor, we are very successful at closing the gap between the true cost of replacing your roof and the amount your insurance company initially states.
Residential
Residential Roofing
Yes. Security-Luebke Roofing is fully licensed and insured, and has been since 1934. We carry both general liability insurance and workers' compensation coverage, so you're protected if anything unexpected happens during the job. As an Owens Corning Platinum Preferred contractor, we're also held to some of the highest standards in the industry for both craftsmanship and safety. Our crews participate in weekly safety training, and we have a supervisor on every job site. If you'd like to verify our coverage, just ask. We're happy to provide documentation.
We do work with a network of vetted roofing subcontractor partners. They are upheld to our high expectations for quality, standards, training, and accountability so you can feel safe knowing you are still getting the high quality Security-Luebke Roofing services you'd expect.
One of the best in the industry. As an Owens Corning Platinum Preferred contractor, one of the few in Wisconsin, we're able to offer a 50-year non-prorated warranty on new roof installations. That covers 100% of materials and labor, regardless of fault, for as long as you own the home. Coverage can also be transferred to a new owner one time, which makes it a real selling point if you ever move. Your new roof also comes with a 25-year algae resistance warranty and a 130 MPH wind uplift warranty, the highest wind rating in the roofing industry.
Yes. We handle all required permits as part of our standard process. We'd never recommend skipping that step. Unpermitted work can create headaches when you sell your home and may affect your homeowner's insurance coverage. With Security-Luebke, you don't have to think about it. We take care of it.
Absolutely. We've completed roofing projects across Northeast Wisconsin for 90 years, and we have plenty of ways to give you confidence before you commit. You can browse our recent project portfolio on our website, read verified reviews through GuildQuality, or ask us for references from recent jobs in your area. We've earned "Best of the Valley" and "Best of the Bay" recognition, and we think our customers say it better than we ever could.
Residential Asphalt Roofing
Quality asphalt shingles typically last 17-25 years in the Midwest. With Owens Corning Duration Series shingles and our 50-year non-prorated warranty, your investment is protected well beyond the life of the roof itself.
We're one of the only Owens Corning Platinum Preferred Contractors in Northeastern Wisconsin, which means access to the highest warranty tier available. Combined with 90 years of local experience and a supervisor on every job, the difference shows up in the details.
Every home is different. Factors like square footage, pitch, and existing damage all affect pricing. We provide free, no-obligation estimates so you get an accurate number before committing to anything.
Our 50-year non-prorated warranty covers 100% of materials and labor — regardless of fault — and is transferable once to a new owner. It's the strongest coverage available for residential asphalt shingle installation.
Yes. Security-Luebke is Wisconsin's only Owens Corning Solar Protect Certified Installer, meaning we can add solar panels to your new roof without affecting your warranty coverage.
Yes. We offer flexible, affordable financing options so you can move forward now without waiting. Ask about our current special offers when you schedule your free estimate.
Residential Low Slope/Flat
Flat roof replacement in Wisconsin is custom to each homes needs and materials used. The price depends on which membrane system you choose (EPDM or KEE), the size and accessibility of your roof, and whether any decking or insulation needs to be replaced. EPDM is usually the most affordable option. KEE tends to be at the higher end. The best way to get an accurate number for your home is with a free on-site assessment. We will walk you through the full cost breakdown before you make any decisions.
With proper installation and basic maintenance, TPO and PVC flat roofs typically last 20 to 30 years in Wisconsin. EPDM rubber roofs can last 20 to 25 years. How long your roof lasts depends a lot on how well it was installed. Good seams, proper drainage, and finished edges are the most important factors. Having a qualified contractor install and periodically inspect your roof is the best way to get the most years out of it.
Yes, in many cases. If the damage is limited to one spot, such as a failed seam, a puncture, or a loose edge, a targeted repair can add years to your existing roof. If the membrane is old, brittle, or failing in many places, replacement is usually the smarter long-term choice. Our estimators will inspect your flat roof, give you an honest read on how much life it has left, and only recommend replacement when it truly makes sense.
Yes. Security-Luebke Roofing offers several financing options to help homeowners cover the cost of a flat roof replacement. A new roof is a big investment, and we want to make the financial side as simple as the installation. Ask about current financing options when you schedule your free estimate.
Residential Metal Roofing
A metal roof will last between 70-100+ years. Compared to a typical asphalt roof that needs to be replaced every 17–25 years. Over the lifetime of your home, steel is often the more cost-effective choice.
Yes. Stone-coated steel shingles are engineered to mimic the look of asphalt shingles, cedar shake, and tile roofing — without sacrificing durability or longevity.
They're ideal for it. Our steel shingles are rated for 120 MPH winds, carry a Class 4 impact rating for hail resistance, and are designed to handle the freeze-thaw cycles common across Northeast Wisconsin.
Yes. DECRA's lifetime warranty is fully transferable to new owners, which adds real, documented value to your home at the time of sale.
Steel shingles typically run 2-2.5x more upfront than a mid-grade asphalt shingle. However, given that they last 5x longer on average and add resale value, most homeowners find the investment well worth it. Financing options are also available.
We are certified installers of DECRA and Metro steel shingles — two of the most trusted names in the industry. DECRA has been manufacturing stone-coated steel shingles since 1957.
Residential Roof Repair
The honest answer depends on the age of your roof, the extent of the damage, and the condition of the surrounding areas. If your roof is under 10-15 years old and the damage is isolated, a targeted repair often makes the most sense. If the damage is widespread, or if your roof is nearing the end of its expected lifespan, replacement may be the smarter long-term investment. Our estimators will inspect your roof and give you an honest recommendation — we do not push replacement when a repair will do the job.
Yes. We have roofing service technicians available for emergency repairs across Northeast Wisconsin, including Green Bay, Appleton, Oshkosh, and surrounding communities. If you are experiencing an active leak or significant storm damage, call us at (920) 766-3464. After hours, press 1 for a residential emergency.
In many cases, yes. Wind damage, hail damage, and storm-related roof failures are commonly covered under standard homeowners insurance policies. Security-Luebke has extensive experience working with insurance providers across Northeast Wisconsin. We will document the damage thoroughly, communicate with your adjuster, and help guide you through the claims process so you are not left handling it alone.
Most residential roof repairs — including leak patching, shingle replacement, and flashing repairs — are completed in a single day. Larger or more complex repairs, particularly those involving storm damage across a wide area, may take longer. We will give you a realistic timeline during your assessment and keep you informed throughout the process.
Ice dams form when heat escapes through your attic and melts snow on the roof. The water runs down and refreezes at the colder eaves, creating a dam that forces water back up under your shingles and into your home. We repair the interior and exterior damage caused by ice dams and can also assess your attic insulation to help prevent them from forming again in the future.
Yes. Our service technicians are trained and experienced across all roofing systems we install, including asphalt shingles, steel shingles, and low-slope or flat roofing. If you are unsure whether your roof type is covered, give us a call and we will be happy to answer your questions before scheduling a visit.
Residential Steep Slope
Steep slope roof replacement in Wisconsin is custom to each home’s needs and materials used. The price depends on which roofing system you choose (asphalt shingles or metal), the size and pitch of your roof, and whether any decking or insulation needs to be replaced. Asphalt shingles are usually the most affordable option. Metal roofing tends to be at the higher end. The best way to get an accurate number for your home is with a free on-site assessment. We will walk you through the full cost breakdown before you make any decisions.
With proper installation and basic maintenance, asphalt shingle roofs typically last 25 to 30 years in Wisconsin. Metal roofs can last 40 to 70 years. How long your roof lasts depends a lot on how well it was installed. Good flashing, proper ventilation, and clean gutters are the most important factors. Having a qualified contractor install and periodically inspect your roof is the best way to get the most years out of it.
Yes, in many cases. If the damage is limited to one area, such as a few missing shingles, a failed flashing, or a small leak, a targeted repair can add years to your existing roof. If the shingles are old, curling, or failing in many places, replacement is usually the smarter long-term choice. Our estimators will inspect your steep slope roof, give you an honest read on how much life it has left, and only recommend replacement when it truly makes sense.
Yes. Security-Luebke Roofing offers several financing options to help homeowners cover the cost of a steep slope roof replacement. A new roof is a big investment, and we want to make the financial side as simple as the installation. Ask about current financing options when you schedule your free estimate.
Residential Attic Insulation
The most common signs are high heating and cooling bills, rooms that are hard to keep at a consistent temperature, drafts near the ceiling, or ice dams forming along your roofline in winter. If your home is more than 10 to 15 years old, it's worth having someone take a look, most older homes fall well short of current energy standards.
The Department of Energy recommends R-49 to R-60 for attics in Wisconsin's climate zone. If you don't know what your current level is, our inspection will measure it and tell you exactly how far you are from where you should be.
Fiberglass resists moisture, doesn't settle or degrade over time, and holds its R-value for the life of the home. Cellulose can absorb moisture in humid conditions, settle over time (which reduces its effectiveness), and break down into organic particles that affect air quality. For Wisconsin's climate with cold winters and humid summers, fiberglass is the more reliable long-term choice.
Most homeowners in Northeast Wisconsin see 15 to 25% savings on heating and cooling costs after bringing their attic insulation up to recommended levels. The actual amount depends on how under-insulated your home was to begin with and how tightly the attic is air-sealed.
Ice dams form when heat escapes from living spaces into the attic, warms the roof deck, and melts snow from underneath. That water then refreezes at the cold eaves, backing up under shingles and causing leaks and water damage. A properly insulated attic keeps heat where it belongs in your home, so the roof stays cold and snow melts evenly instead of pooling at the edge.
Yes. Wisconsin's Focus on Energy program offers rebates for qualifying attic insulation upgrades. Many homeowners in the Fox Valley and Greater Green Bay area are eligible, and blown-in fiberglass installations typically meet the program's requirements.
Most attic insulation projects are completed in a few hours. Blown-in fiberglass is quick to install. It's lightweight, distributes evenly, and doesn't require extensive prep time. You won't be dealing with a multi-day project.
Proper attic insulation actually supports your roof's longevity by preventing ice dams and reducing moisture in the attic space. It does not affect roofing warranties. In fact, if you're replacing your roof and attic insulation at the same time, the two work together to create a more durable, energy-efficient system.
Residential Gutters
The most common signs are water spilling over the edge during rain, gutters pulling away from the fascia, sagging sections, rust or visible cracks, and water staining on your siding or foundation. If you're noticing any of these, it's worth having someone take a look before the damage spreads to your home's structure.
In most cases, new gutters are the better long-term investment — especially if your current system is sectional, more than 20 years old, or has multiple failing points. That said, there are situations where a targeted repair is the right call. Our team will give you an honest assessment either way.
Most gutter screens eventually clog and require more maintenance than having no protection at all. Systems with the nose set back from the front edge of the gutter will also collect debris right where water needs to flow. Gutter Topper's nose-forward design sheds debris off the front, maintains full water-carrying capacity, and is continuously fastened to the gutter — not just every 24" like Gutter Helmet. It's also installed by factory-trained professionals who know how to integrate it with your roofline without voiding your shingle warranty.
Gutter Topper dramatically reduces how often you need to deal with your gutters. For best performance, we recommend semi-annual to annual maintenance — particularly in areas with heavy tree coverage. But the days of climbing a ladder to scoop out soggy leaves are over.
Some ice in gutters is normal in Wisconsin winters. What you should watch for is gutters that are visibly sagging under the weight, dripping from your soffit, or any moisture showing up inside your home. Those are signs of a bigger problem — usually an ice dam situation that also involves your roof and attic insulation.
The old industry standard was 2" x 3", but 3" x 4" has become the current standard for new construction and remodels. Larger downspouts move water faster and are less prone to clogging. For homes with large roof surfaces or areas with heavy rainfall, we may also recommend additional downspouts to keep up with the volume.
Doing both at once is often the most efficient approach. It lets our crew properly integrate the gutters with your new drip edge and roofline, and you avoid having a new roof installed over old, failing gutters that will need to be replaced soon anyway. If you're also replacing siding, all three together gives you a fully waterproofed exterior with no gaps in the moisture barrier.
Residential Siding
Beyond obvious physical damage like cracks or warping, watch for rising energy bills, interior peeling paint, or mold growth. If your siding is no longer shedding water properly, it can allow moisture into your wall system, leading to structural rot and significantly more expensive repairs down the road. When in doubt, a free inspection will give you a clear answer.
Vinyl, engineered wood, and stone veneer all perform well, each with different advantages. Vinyl is durable and essentially maintenance-free. Engineered wood offers natural-looking finishes with strong impact resistance. Stone veneer provides curb appeal that lasts for decades with minimal upkeep. The right choice depends on your home's needs, your budget, and the look you're going for — which is exactly what our assessment process helps you figure out.
With proper installation and care, vinyl siding typically lasts 20 to 40 years. Engineered wood holds up for around 30 years. Stone veneer can last 40 to 50 years or more. Installation quality has as much to do with longevity as material choice — which is why we use a 6-step installation process and back full replacements with a 20-year workmanship warranty.
Yes. Insulated vinyl siding reduces drafts and heat transfer, which takes the load off your HVAC system in both summer and winter. This works best when combined with proper house wrap and flashing during installation, a step that's part of our standard process. For maximum efficiency, pairing new siding with attic insulation is worth considering.
Yes, and it's often the most efficient way to do both. It allows our team to properly integrate the flashing and moisture barriers where your roofline meets your siding, ensuring a seamless, leak-proof transition. Including soffit and fascia at the same time gives you a fully waterproofed exterior with no gaps. Many homeowners also choose to add gutters at the same time for a complete exterior upgrade.
Yes, though extreme cold can affect certain installation methods and material behavior. Fall and spring are generally the most efficient seasons for siding work. That said, Mountain Stack stone veneer is an exception, because it's mechanically fastened rather than mortared, weather plays little to no factor in the installation timeline.
Vinyl needs the least attention, occasional cleaning with soap and water keeps it looking new. Engineered wood benefits from periodic painting or sealing to protect against moisture. Stone veneer requires minimal upkeep beyond an occasional cleaning and checking for any physical damage after severe weather.
Yes. We schedule a time to send an estimator to your home, inspect the project, discuss your options, and provide a detailed written proposal. We don't discount off inflated prices — you get our best price upfront, set to do the job right.
Commercial
Commercial Low Slope/Flat
Most low-slope roofing systems last 20–30 years, depending on the material, installation quality, and maintenance.
TPO, EPDM, and PVC are among the most common options, each offering unique benefits based on your building’s needs.
Flat roofs require routine inspections and drainage management, but proper installation significantly reduces long-term issues.
Yes. Many low-slope roofing systems can be repaired or restored, extending the life of your existing roof.
Commercial Repair
That depends on the age of the roof, the extent of the damage, and the type of system in place. In many cases, a targeted repair can extend the life of your roof significantly. Our Commercial Account Managers will give you an honest assessment and recommend the most cost-effective path forward.
We repair all commercial roof types, including PVC, TPO, and EPDM membrane systems, asphalt shingles, and metal roofs. If it's leaking or failing, we can assess it.
We offer 24/7 on-call repair services for situations that can't wait. Contact us and we'll get someone out to your property as fast as possible.
Yes. Our Red Shield Maintenance Plan provides regular inspections and preventative maintenance to catch small issues before they become costly repairs.
We serve commercial properties throughout Northeast Wisconsin, including Appleton, Green Bay, Oshkosh, Manitowoc, Sheboygan, Wausau, and surrounding communities.
Commercial Steep Slope
Typically 17–25 years depending on materials, installation quality, and maintenance.
It depends on the building. Steep slope systems reduce water pooling and can lower leak risk, but accessibility and cost considerations vary.
Yes. Many systems can be repaired or extended with targeted maintenance before full replacement is needed.
Asphalt shingles are the most common, but metal and stone-coated steel offer longer lifespans and added durability.
Commercial Gutters
A properly installed commercial gutter system can last 20 to 30 years. With a gutter protection system like Gutter Topper, you can significantly extend performance and reduce maintenance needs.
Commercial buildings typically require larger gutters and downspouts than residential properties due to greater roof surface area and higher water volume. We assess your building's specific drainage needs and fabricate the right solution in-house.
Gutter Topper is a nose-forward gutter protection system that uses surface tension to direct water into the gutter while deflecting leaves, debris, and ice. Unlike gutter screens that clog over time, Gutter Topper is installed under the shingles, not over them, protecting your roof and keeping water flowing freely.
In many cases, targeted repairs can extend the life of an existing system. Our team will assess the condition of your gutters and give you an honest recommendation on repair vs. replacement.
We serve commercial properties throughout Northeast Wisconsin, including Appleton, Green Bay, Oshkosh, Manitowoc, Sheboygan, Wausau, and surrounding communities.
Commercial Siding
It depends on your building’s needs. Fiber cement and metal siding are among the most popular due to their durability and low maintenance.
Most systems last 20–50 years, depending on the material, installation quality, and maintenance.
Yes. Quality siding helps insulate your building, reducing heating and cooling costs over time.
In many cases, yes. Repairs or partial replacements can extend the life of your current siding system.
Work with the
Work with the Fox Valley’s Oldest Residential Roofing Contractor
Contact Security-Luebke Roofing today for a free, no-obligation inspection and discover why generations of Northeast Wisconsin homeowners have worked with us since 1934.
No Obligation. Always Free.